Do you offer customized services for customers?

Yes, we do offer customized services. However, there is a minimum order requirement of $3000, and the delivery period is generally 2 to 3 months.

Do you provide delivery services?

Certainly, we arrange delivery through partnered freight companies. We offer three forms of delivery: B to B (delivery to commercial addresses with forklift unloading), home delivery, and delivery to your local depot. Delivery costs will vary depending on the geometric dimensions and weight of the goods, the distance to the destination and the mode of transportation, please confirm with our staff.

What branches do you have in Australia?

Currently, we have branches in Melbourne, Brisbane, and Adelaide. In the near future, we plan to establish branches in every state capital.

Do you offer installation services?

At present, we do not provide installation services. However, many of our customers are installers themselves, and we can connect you with them. They can provide you with a direct quote, and we do not participate in this process.

What is the duration of your warranty?

According to Australian business standards, all our products come with a warranty of no less than one year. The specific duration may vary depending on the product. Please confirm with our staff.

Do you have a large inventory?

As a company that combines wholesale and retail, we generally maintain sufficient inventory. However, during peak seasons, temporary shortages may occur. Although such situations are rare, to ensure availability, we recommend securing your desired products by placing a deposit, with a locking period of up to one month.